kamkus college of law

Student Grievance Redressal Committee

Ensuring fair and swift resolution of student concerns with integrity and confidentiality

Committee Tenure

2 Years

Introduction

An effective grievance redressal system is an essential element of any strong administration. Recognizing this, the Kamkus College of Law Student Grievance Redressal Committee is committed to resolving student concerns with the utmost integrity, fairness, and confidentiality.

Objectives

Empower students to voice their grievances freely, ensuring anonymity when desired.
Establish a mechanism for swift and efficient resolution of student concerns.
Offer appropriate counseling to students throughout the grievance resolution process.
Foster a harmonious and respectful environment among the student body.

Functions of the Grievance Redressal Committee

Receive & Process Grievances

Receive and process written grievances submitted by students and staff regarding the College.

Structured Approach

Implement a structured approach for addressing reported concerns, ensuring appropriate action is taken.

Escalation Process

Escalate complex or unresolved matters to College Management for further intervention.

Active Listening

Actively listen to, record, and investigate grievances, taking prompt steps towards resolution.

Prioritization

Prioritize grievances based on their validity and severity.

Department Liaison

Liaise with relevant departments (maintenance, transport, academics, amenities) to address specific concerns.

Regular Meetings

Convene regular meetings to monitor grievance resolution progress.

Follow-up & Resolution

Follow up on outstanding issues until final resolution is achieved while maintaining strict confidentiality when necessary.

Procedure & Tenure

Procedure

The Committee will gather for a minimum of two meetings per session. To facilitate optimal participation, members will be notified in advance of each meeting. Following each session, the Committee will take decisive action to execute the discussed agenda points.

Tenure

The Student Grievance Redressal Committee's term will be two years. To ensure effective operation, the Committee will convene at least twice per academic session.

Committee Members

S.No	Name	Position
1.	Dr. Ambuj Sharma	Chairperson
2.	Dr. Neetu Mankotia	Coordinator
3.	Ms. Ayush Bajpai	Member
4.	Mr. Abhay Srivastava	Member

Student Support

Have a grievance or concern? The Student Grievance Redressal Committee is here to help resolve your issues with fairness and confidentiality.